Hotel Indigo Liverpool By Ihg, Liverpool

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Key details

About the Hotel

10 Chapel Street, Liverpool, United Kingdom, L3 9AG

Perfect

8.6

9.0

/10

4.1

4.3

“The hotel's location is perfect for exploring vibrant Liverpool easily.”view full review

Amenities

Hotel Indigo Liverpool offers 151 stylish guest rooms with oversized beds, plush bedding, and comfortable throw pillows. The on-site Cotton Lounge serves locally inspired dishes and cocktails, while Marco Pierre White Steakhouse Bar & Grill provides classic meals made from the finest locally sourced ingredients. Guests can also take advantage of a well-equipped fitness center available 24 hours a day.

Rooms

The hotel has 151 airy guest rooms featuring fashionable designs that reflect Liverpool's cotton trading heritage. Each room includes complimentary snack bar items, rainfall showers, and stylish decor for a cozy stay. The spacious accommodations ensure guests can unwind and enjoy their time in the bustling city.

Location

Located in Liverpool's commercial district, Hotel Indigo Liverpool provides convenient access to the River Mersey and the historic Pier Head within a short walk. This central location situates guests near key attractions such as the Tate Gallery and the Cavern Club. Travelers will appreciate the proximity to business centers and leisure activities without straying far from the action.

Business

The hotel features the Mezzanine, a creative space designed for meetings accommodating up to 30 delegates in a boardroom setting. Guests can request meal options provided by the on-site restaurant for meetings or events. This setup supports companies looking for a stylish location to conduct business.

Dining

Dining at Hotel Indigo Liverpool centers around Marco Pierre White Steakhouse Bar & Grill, featuring a menu that honors the local heritage with quality dishes. The restaurant is open every day, providing breakfast, lunch, and dinner options to guests. The Cotton Lounge offers a relaxed space for lighter bites and beverages throughout the day.

Highlights

Location: heart of Liverpool's commercial district

Rooms: 151 cosy, airy and inviting guestrooms

Dining: Marco Pierre White Steakhouse Bar & Grill

Business: quirky setting for relaxed meetings

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

19 m²

2 Single beds

Shower

Heating

room details

Double Stocked Minibar

2 persons

19 m²

1 Double bed

Shower

Heating

room details

Standard Double Room Disability Access

2 persons

23 m²

1 Double bed

Shower

Heating

room details

Premium Twin Room

2 persons

23 m²

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Meals

“I had the pleasure of dining at the Marco Pierre White restaurant in-house, and the experience was superb. The food quality was excellent, and I really enjoyed the variety available. I also loved the attention to detail, which made the meal even more enjoyable.” view full review

Comfortable Rooms

“My room was spacious, clean, and incredibly comfortable. With a big screen TV and a well-stocked mini fridge, I had everything I needed for a good stay. The smart design of the room made it feel cozy and cute.” view full review

Amazing Shower

“The bathroom was a highlight for me, featuring a lovely walk-in shower that felt luxurious. After a long day, the rainforest shower was a good way to unwind and recharge.” view full review

Luxury and Comfort

“I found the bed to be exceptionally comfortable. It provided a great night's sleep after a busy day. The room's design was not only aesthetic but also ensured a pleasant ambiance throughout my stay.” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Parquet floor

Location

10 Chapel Street, Liverpool, United Kingdom, L3 9AG

Map view

10 Chapel Street, Liverpool, United Kingdom, L3 9AG

City landmarks

Harbour

Royal Albert Dock Liverpool

1.1 km

Mall

The Cavern Club

990 m

Church

Liverpool Cathedral

2.1 km

Museum

Museum of Liverpool

770 m

Museum

The Beatles Story

1.4 km

Museum

Merseyside Maritime Museum

1.1 km

Landmark

Tate Liverpool

1.1 km

Museum

World Museum

1.0 km

Gallery

Walker Art Gallery

1.2 km

Museum

International Slavery Museum

1.1 km

Event hall

St George's Hall Liverpool

1.3 km

Art object

Beatles Statue

630 m

Landmark

Mathew Street

970 m

Stadium

Anfield

3.3 km

Mall

Liverpool ONE

1.2 km

Landmark

The Piermaster's House

970 m

Gallery

Fact

1.7 km

Library

Liverpool Central Library

1.1 km

Landmark

Concert Square

1.5 km

Event hall

M&S Bank Arena Liverpool

1.4 km

Shopping Area

Metquarter

920 m

Nearby

Royal Liver Assurance Pier Head

Royal Liver Building

470 m

Museum

Western Approaches Museum

60 m

Harbour

Pier Head

590 m

Horton House Exchange Flags

Nelson Monument

80 m

St. Nicholas Place

Memorial to the Engine Room Heroes of the Titanic

370 m

Town Hall High Street

Liverpool Town Hall

130 m

Art object

Eleanor Rigby Statue

460 m

Cunard Building Water Street

Cunard Building

320 m

Cunard Building Water Street Pier Head Entrance

British Music Experience

360 m

Restaurants

Fazenda Rodizio Bar and Grill

90 m

Exchange St E Exchange Flags

Marco Pierre White Steakhouse

0 m

10 Chapel Street Hotel Indigo Liverpool

Out To Lunch

70 m

2-4 Chapel Street

Ziba at Racquet Club

60 m

5 Chapel Street

Costa Coffee

120 m

Lime Street Station Unit 4 Station Concourse

Trattoria 51

200 m

25-31 Old Hall Street

Mowgli Street Food

230 m

3 Water Street

City Wine Bar & Kitchen

200 m

City Buildings 21-23 Old Hall Street

Panna

130 m

Silkhouse Court Tithebarn Street

Gino D'Acampo

290 m

1 Castle Street

Getting around

City Centre

Liverpool11 min · 900 m

Airports

Liverpool John Lennon Airport (LPL)21 min · 13.7 km

Chester Hawarden Airport (CEG)52 min · 34.4 km

Train

Liverpool James Street Station5 min · 400 m

Liverpool Central Station12 min · 1.0 km

Bus

Bus stop15 min · 1.2 km

Reviews and Ratings

Feedback from previous guests about their experience.

Scarlett

United Kingdom, March 2025

5.8/10

I had a nice stay at Hotel Indigo, enjoying the modern decor and comfortable room. However, I ran into a hassle during checkout regarding parking reimbursement, which left a sour note at the end. Despite that, the staff were friendly and helpful throughout my visit, and the location made it super easy to explore Liverpool.

Rooms

8.0

My superior room was spacious and clean, with a little fridge stocked with complimentary snacks and drinks. However, I had a frustrating issue about parking that could've been communicated better.

Service

7.0

The hotel staff were generally really nice and helpful, especially during check-in. However, the checkout process related to my parking was a letdown that could've used clearer instructions.

Location

9.0

It's located just a short walk from the waterfront and plenty of restaurants, making it convenient for sightseeing. I loved being close to the vibes of the city but not right in the hustle.

Dining

8.0

I enjoyed a great breakfast with fresh options and fantastic food overall from the restaurant. It's worth it for the variety, though the dinner prices felt a bit steep at times.

Facilities

7.0

The hotel had all the essentials like a gym and bar area which were nice to have. I appreciated the little extras but wished the parking process had been smoother.

John

United Kingdom, February 2025

6.8/10

I recently stayed at Hotel Indigo Liverpool for two nights. the hotel has a beautiful aesthetic and friendly staff that made a great impression. however, there were some noise issues from neighboring rooms and the breakfast service left much to be desired.

Rooms

6.0

The room was clean, spacious, and had all the amenities I expected from an IHG hotel. the comfort level was high, but I did notice some dust upon moving my luggage.

Service

5.0

While the reception staff were excellent and very helpful. the breakfast experience was frustrating, with long wait times and a lack of gluten-free options that my wife needed.

Location

8.0

The central location was a highlight. I enjoyed being able to walk to major attractions and local restaurants effortlessly.

Dining

5.0

Breakfast had a good selection, but my cooked meal arrived cold due to delays. the overall quality felt a bit overpriced for what was offered.

Facilities

7.0

The hotel's facilities included a nice bar area and a well-equipped gym, which I appreciated. however, more attention to the cleanliness, especially after using the fitness area, would enhance the experience.

William

United Kingdom, January 2025

5.0/10

I had a mixed experience at Hotel Indigo Liverpool. The location was perfect for exploring the city, and I enjoyed the friendly staff who made me feel welcome. However, I was disappointed by the cleanliness and upkeep in my room, which detracted from an otherwise pleasant stay. The amenities like the complimentary mini bar and spacious rooms were great touches.

Rooms

6.0

The room was spacious and well-decorated, but I found some cleanliness issues, particularly with the bathroom towels and general tidiness. Although it had a nice layout, it felt a bit grubby and not as well-maintained as I expected for the price.

Service

7.0

The staff were genuinely friendly and helpful throughout my stay. They responded quickly to my concerns, which really enhanced my overall experience despite the room issues. Their effort to make my stay comfortable was appreciated.

Location

9.0

The hotel's central location is fantastic, making it easy for me to walk to various attractions and the vibrant docks. I found it very convenient for getting around Liverpool, which really added value to my stay.

Dining

5.0

The restaurant offered a limited menu that did not fully live up to the expectation set by its association with Marco Pierre White. I was disappointed with some menu oversights, although the meal I had was cooked well and enjoyable. A bit more attention to detail in the dining options would be beneficial.

Facilities

6.0

The hotel's amenities were generally good, with a nice touch of a daily replenished mini bar. However, housekeeping could use improvement, as it felt like basic tasks were overlooked during my stay.

Walter

United Kingdom, November 2024

7.2/10

I had a mixed experience at Hotel Indigo Liverpool. The location was spot-on for exploring the city, and I really enjoyed the convenient amenities like a complimentary mini bar that was restocked daily. However, I faced some significant issues with customer service, particularly with breakfast that didn't arrive on time, and several staff members seemed unhelpful at times. Overall, I would say it's a decent place, but there's room for improvement in their service.

Rooms

7.0

The room was comfortable and modern, though I did notice a few maintenance issues like broken fixtures. The cleanliness was up to par, but some lights weren't working which could be a hassle.

Service

5.0

While some staff members were friendly and helpful, I did run into some poor service experiences. For instance, there were delays with breakfast and communication issues that left me feeling a bit frustrated.

Location

9.0

The hotel's location is excellent, just a short walk to major attractions like the Albert Dock, making it a great base for exploring Liverpool.

Dining

6.0

Breakfast had a great variety and freshness, although I found the cooked items sometimes took a while to arrive. The room service experience wasn't great, as my order was incomplete.

Facilities

7.0

The hotel offered solid amenities, including a bar and lounge area that I enjoyed. Plus, I appreciated the complimentary snacks and drinks, though a bit more attention to detail in service could enhance the experience.

Isabella

United Kingdom, November 2024

5.4/10

My stay at Hotel Indigo Liverpool was mixed; while the location was excellent for exploring the area, I encountered some service issues that dampened my experience. The room was modern and clean, but the breakfast service left much to be desired, with long wait times. Overall, it had potential but fell short in some areas.

Rooms

8.0

The room I stayed in was bright and well-decorated, featuring a comfortable bed and a stylish walk-in shower. It was clean and had all the necessary amenities like a hairdryer and an iron, which was a nice touch.

Service

5.0

While some staff were friendly, I had a disappointing experience during breakfast and at the bar. At times, it felt like I was waiting a long time without adequate communication from the staff.

Location

9.0

The hotel's location is fantastic, just a short walk to the docks and many local attractions which made it easy for me to explore the city.

Dining

5.0

Breakfast was not great; I had to wait a long time to be seated and then waited again for my order. Although the menu looked appealing, the execution didn't meet expectations.

Facilities

6.0

The hotel had a chic bar area and provided complimentary snacks in the mini bar, which added to the experience. However, I did experience some issues with room maintenance that impacted my stay.